Authenticity Guaranteed
All Labrastone pieces are made from genuine labradorite. We guarantee the authenticity of every stone we sell. Natural variations in colour, flash, and texture are inherent to the stone and are not defects.
Legal Guarantee of Conformity
In accordance with Articles L217-4 et seq. of the French Consumer Code, all products benefit from the legal guarantee of conformity. If a product does not conform to its description or presents a defect at the time of delivery, you may request a repair, replacement, or refund.
Guarantee Against Hidden Defects
In accordance with Articles 1641 et seq. of the French Civil Code, Labrastone is liable for hidden defects that make the product unfit for its intended use. If such a defect is discovered, you may return the item and receive a refund.
What Is Not Covered
- Damage caused by dropping, impact, or mishandling after delivery.
- Natural inclusions or surface variations inherent to the stone.
- Normal wear over time on metal components (keychains, settings).
Stone Care
To preserve the beauty of your labradorite, avoid prolonged exposure to water, harsh chemicals, and direct sunlight. Clean gently with a soft dry cloth.
Contact
For any warranty claim, contact us at client@labrastone.com.